Official Policy

Privacy Policy olx188

Olx188 takes the protection of every user's personal data seriously. This document explains how we collect, use, store, and protect your information in accordance with the Personal Data Protection Act 2010 (PDPA) of Malaysia.

Updated: 1 January 2026

Our Commitment to Protecting Your Privacy

Six core principles that underpin olx188's approach to managing user personal data responsibly.

Full Data Encryption

All personal data transmitted and stored on the olx188 platform is protected with 256-bit SSL encryption. Sensitive information such as payment details and KYC data is not accessible to unauthorised parties.

No Data Sales

Olx188 does not sell, rent, or transfer your personal data to any third party for marketing or commercial purposes. Your data belongs to you, and we respect that fully.

Controls in Your Hands

You have the full right to access, correct, or request deletion of your personal data at any time. olx188 provides clear channels for you to manage your personal information with ease.

Malaysia PDPA Compliance

The olx188 Privacy Policy is built entirely in accordance with Malaysia's Personal Data Protection Act 2010 (PDPA). We ensure every aspect of data management complies with applicable local legislation.

Breach Notification

In the event of any data breach affecting user information, olx188 is committed to notifying affected users in a timely manner and taking immediate remedial action.

Secure Data Storage

Your data is stored on servers protected by layered physical and digital security. Database access is restricted to authorised personnel only and is regularly audited.

Your Data Protection: This Privacy Policy describes olx188's practices regarding personal data. By using our platform, you agree to the collection and use of data as described here. Please read it carefully.

1 Information We Collect

Olx188 collects various types of personal information for specific purposes related to the provision of platform services. Data collection is carried out transparently and covers only the information genuinely needed to operate the platform properly and securely.

The following are the main categories of data collected by olx188:

Data Categories Example Information Requirements
Identity Data Full name, IC number, date of birth Required (KYC)
Contact Data Email address, phone number Required
Financial Data Bank account number, payment method Required (Transactions)
Technical Data IP address, device type, browser Automatic
Usage Data Game history, activity logs Automatic
KYC Data ID card copy, verification selfie Required (Withdrawal)

Note: Sensitive data such as IC numbers and KYC documents are stored in a fully encrypted environment and accessed only by authorised compliance personnel.

2 How We Collect Data

Olx188 collects personal information through several different channels throughout your interactions with our platform. Each data collection method is designed to ensure the security and reliability of the information received.

  • Account Registration: Basic information such as name, email, and phone number is collected during the new registration process.
  • KYC Process: Identity verification documents are requested when you make your first withdrawal or upgrade your account.
  • Financial Transactions: Payment details are collected each time you make a deposit or withdrawal through the platform.
  • Platform Usage: Technical data and activity logs are collected automatically via cookies and secure tracking technologies.
  • Support Communications: Information you share when contacting our customer support team is also stored for reference.
  • Mobile App: The olx188 app collects device data and approximate location (if permitted) for security verification.

3 Data Usage Purpose

Every piece of information collected by olx188 has a clear and lawful purpose. We do not use your data for purposes unrelated to the provision of platform services or that conflict with applicable laws.

  • Identity verification and KYC process to comply with anti-money laundering (AML) legal requirements.
  • Processing deposits, withdrawals, and all financial transactions in your account.
  • Sending important notifications related to your account, transactions, and relevant promotions.
  • Enhancing user experience based on usage patterns and feedback.
  • Detection and prevention of fraud, money laundering, and other illegal activities.
  • Compliance with legal obligations, regulations, and directives from relevant authorities.
  • Effective dispute resolution and customer support.

olx188 Guarantee: Your data will not be used for third-party advertising or sold to any marketing company without your explicit consent.

4 Data Sharing with Third Parties

Olx188 does not share your personal data with third parties except in the situations specifically outlined below. Any data sharing is conducted with adequate contractual safeguards to ensure your data remains protected at all times.

  • Payment Providers: Required transaction information is shared with trusted payment gateway providers such as FPX and local e-wallets to process your transactions.
  • Authorities: olx188 complies with court orders, regulatory directives, and lawful law enforcement requests.
  • Service Providers: Companies providing technical, analytics, and security services to olx188 may access limited data for operational purposes only.
  • Business Transfers: In the event of a merger or acquisition, user data may be transferred as part of the business assets, with prior notice given to users.

All third parties receiving data from olx188 are bound by strict confidentiality agreements and are prohibited from using such data for any purpose other than those authorised by olx188.

5 Data Security

Olx188 invests seriously in security infrastructure to ensure your personal data is always protected against unauthorised access, loss, misuse, or unauthorised modification.

  • 256-bit SSL/TLS encryption for all data transmitted between your device and olx188 servers.
  • Encryption at rest for all sensitive information stored in the database.
  • Use of two-factor authentication (2FA) for admin access and user accounts.
  • Regular security audits by independent third parties to identify and address vulnerabilities.
  • 24/7 system monitoring to detect any suspicious activity or intrusion attempts.
  • Regular cybersecurity training for all staff who handle user data.

Shared Responsibility: While olx188 takes all reasonable security measures, you are also responsible for keeping your account password and login credentials confidential.

6 Data Retention

Olx188 retains your personal data for as long as your account is active or as long as necessary to fulfil the purposes stated in this Privacy Policy. Data retention periods are also determined by applicable legal and regulatory requirements.

  • Active Account Data: Retained for the duration your account remains active and for an additional period following account closure for audit and legal compliance purposes.
  • Transaction Records: Retained for a minimum of seven (7) years in accordance with Malaysia's financial legislation.
  • KYC Documents: Retained for the period required under applicable anti-money laundering legislation.
  • Communication Logs: Customer support records are retained for three (3) years for reference and dispute resolution purposes.
  • Technical Data: System logs and usage data are retained for twelve (12) months for security and platform improvement purposes.

Upon expiry of the retention period, your personal data will be securely deleted or anonymised so that it can no longer be identified.

7 Your Rights as a User

Under Malaysia's Personal Data Protection Act 2010 (PDPA), you have certain rights regarding your personal data. olx188 fully respects and facilitates the exercise of these rights.

Right of Access

You have the right to request a copy of the personal data we hold about you at any time.

Right to Rectification

You have the right to correct any personal data that is inaccurate or incomplete in our records.

Right to Erasure

You may request the deletion of your personal data, subject to applicable legal compliance requirements.

Right to Object

You have the right to object to the processing of your personal data for certain purposes, including direct marketing.

Right to Data Portability

You may request your personal data in a machine-readable format for transfer to another platform.

Right to Restriction of Processing

In certain circumstances, you may request that the processing of your data be temporarily restricted.

How to Submit a Request: To exercise any of the above rights, please contact our privacy team via the official olx188 email. We will process your request within 14 business days.

8 Cookies & Tracking Technologies

Olx188 uses cookies and similar tracking technologies to enhance the user experience, analyse website traffic, and ensure platform security. Cookies are small text files stored on your device when you visit the olx188 platform.

  • Essential Cookies: Required for core platform functions such as login, user sessions, and security. Cannot be disabled.
  • Performance Cookies: Collecting anonymised data on how users interact with the platform for improvement purposes.
  • Functional Cookies: Saving your personal preferences such as language and display settings for a better experience.
  • Analytics Cookies: Used by internal analytics tools to understand usage patterns and improve our services.

You can manage your cookie settings through your web browser at any time. However, disabling certain cookies may affect the functionality of some parts of the olx188 platform.

9 Third-Party Links

The olx188 platform may contain links to third-party websites or services such as payment providers and business partners. This Privacy Policy applies solely to the olx188 platform and does not cover the privacy practices of those third parties.

Olx188 is not responsible for the privacy policies or content of third-party websites. We recommend that you read the privacy policy of each website you visit separately before providing any personal information to them.

Reminder: Be cautious of websites or apps claiming to be olx188 that do not use the official domain olx188.bio. Always verify the URL before entering any login or financial information.

10 Children's Privacy

The olx188 platform is not intended for individuals under the age of 18. olx188 does not knowingly collect personal data from underage children or minors. If you believe your child has provided personal information to olx188, please contact us immediately.

If we determine that personal data has been collected from minors without proper verification, we will take immediate steps to delete such information and close the relevant account.

11 Privacy Policy Amendments

Olx188 reserves the right to update or modify this Privacy Policy from time to time to reflect changes in data collection practices, legal requirements, or improvements to our services. The latest update date will always be displayed at the top of this document.

For significant changes, olx188 will endeavour to notify users via in-platform notifications or email to the registered address. Continued use of the platform after such changes take effect constitutes acceptance of the amended Privacy Policy.

We encourage you to review this page regularly to stay informed about how olx188 protects your personal information.

12 Contact Us

If you have any questions, concerns, or complaints regarding this Privacy Policy or how olx188 handles your personal data, our privacy team is ready to assist you.

Privacy Email
Live Chat
Available 24/7 on the platform
Response Time
Within 14 working days

PDPA Complaints: If you are unsatisfied with our response, you have the right to lodge a complaint with the Department of Personal Data Protection Malaysia (JPDP), the regulatory body for PDPA in Malaysia.

Privacy Assured. Risk-Free Gaming.

Olx188 ensures all your personal information is safeguarded with the latest security technology. Enjoy a safe, fair, and enjoyable gaming experience alongside more than 500,000 active members across Malaysia.

Full Data Protection
256-bit SSL Encryption
Malaysia PDPA Compliance
Recognised by law
Data Not Sold
Your privacy is secured
Bahasa Melayu